FAQ

WHAT HAPPENS IF THERE ARE STILL FUNDS AVAILABLE WHEN MY PREPAID CARD EXPIRES?

We encourage you to use the entire amount of funds before the expiration date as unused funds may be removed from the card at the discretion of the card sponsor. Check the card package you received for more details about card expiration.

WHAT FEES ARE ASSOCIATED WITH A PREPAID CARD?

We encourage you to use the entire amount of funds before the expiration date as unused funds may be removed from the card at the discretion of the card sponsor. Check the card package you received for more details about card expiration.

Client Fees
Card Manufacturing & Shipping $8.99
Credit Card Processing Fee 4%

 

 Card Holder Fees
Foreign Exchange 2.50%
Card Replacement (lost or stolen) $23
Max Point of Sale transactions/day 10
Max daily spend at point of sale $5,000

 

If you have additional questions please see our cardholder support page at  Card Holder Support.